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Complaints and the Grievance Officer

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can complain to our Grievance Officer about content on Binfo, your personal data or your account.

Grievance Officer

Grievance Officer
DHEW Services
Email: support@dhews.com
Online: https://binfo.in/grievance

What to expect

  • Acknowledgement within 24 hours, with a reference number.
  • A decision within 15 days.
  • Content showing a person's private area, nudity or sexual acts, or impersonation including morphed images: acted on within 24 hours.
  • Wrong phone or address on a listing? Report wrong info on the business page is quicker.
  • Your own data: most requests you can do yourself under Privacy & data.

Send a complaint

Binfo (www.binfo.in) is run by DHEW Services. Questions: Contact us. Complaints: Grievance Officer. See also: Terms of Use · Privacy Policy · Content Guidelines.